Utsarah

Privacy Policy

We value your privacy and ensure that all your personal information is kept completely safe and confidential. When you shop with us, we may request details such as your name, email address, billing address, shipping address, and phone number. This information is collected only when you place an order and is used strictly for order processing and customer support.

All payments made on our website are handled through trusted, highly secure payment gateways, ensuring a safe shopping experience.

Offer & Cashback Policy:

  • Existing offers and discounts cannot be combined or reapplied later.
  • We do not offer price adjustments due to changes in offers or discounts.
  • Each product comes with a maximum discount limit; discounts are applied only up to that limit.
  • Cashback is eligible only after the order is completed and the return window has passed.
  • If even one product from an order is cancelled, cashback for that order will not be issued.
  • Cashback vouchers can be used only on the next purchase and cannot be split across multiple orders.
  • All cashback and promotional vouchers must be used within the specified validity period. (Refund vouchers are exempt from this rule.)

Pricing Policy:

Our pricing is dynamic and may change based on ongoing discounts, promotions, or market conditions. Product prices may also vary due to currency fluctuations.

As stated in our Terms & Conditions, prices are not guaranteed to remain the same at all times.

All product prices displayed on our website are exclusive of taxes, customs duties, and shipping charges. These additional charges may apply during checkout or at the time of delivery, depending on the destination country.

Price Match Policy:

We are pleased to offer price match support while maintaining the highest quality standards.

  • Price match requests are subject to approval as per our internal guidelines
  • Our expert team will verify the product details and market price, and approval will be granted only if the product meets our quality and pricing criteria.
  • Replica or imitation products are not eligible for price matching.
  • Price match requests due to offer or promotion changes will not be accepted.
  • All price match requests must be submitted within 24 hours of placing the order.
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